Terms and Conditions

Policy updated in June 2020

Terms and Conditions

This website is operated by Accent Touch LLC. Throughout the site, the terms “we”, “us” and “our” refer to Accent Touch LLC. Please read these terms and conditions carefully. Terms and Conditions are subject to change without any notice. Therefore, you should review this page intermittently. Any changes will be integrated into the “Terms and Conditions” accessible on this web site. Using this web site means you agree with the general Terms and Conditions. General Terms and Conditions will be applied to order(s) placed on www.myaccenttouch.com.

 

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Intellectual Property

Any Intellectual Property owned by Accent Touch LLC. Belongs exclusively to Accent Touch LLC. As "Intellectual Property" we refer to any inventions, patents or patent applications related to our designs. Buyers or visitors of this site are not granted any rights in intellectual property.

Product

• Color : Accent Touch works diligently to display products and their true colors accurately. However, the displayed colors of products may vary upon user’s screen settings or color dye used for our fabric or feathers. Therefore, if you reorder the same item after a period of time, a very slight variation in color may be noticeable.

• Product Care: All pillows should be spot cleaned or dry cleaned.

• Pricing : All prices are subject to change without prior notice.

Payment

You have to be over 18 years old to place an order on this website. You have to provide accurate information. Failure to provide the required information can lead to cancellation of the order. By placing an order on the website, you agree to the Statute of Frauds, and no other contracts are required. We reserve the right to verify any payment information before accepting an order. Payment must be received before shipping.

Return

• We work meticulously to provide you with the best products possible. Accent Touch products are carefully inspected before shipping. Our promise is to offer you exceptional products and quality. Please check the product upon arrival and contact us if any defect is found. If you are not completely satisfied with your purchase, you may return or exchange the item purchased within 12 days of the product delivery date.

• Only products purchased on www.myaccenttouch.com can be returned.

• We accept returns if the product is unused, undamaged with the original labels attached to the merchandise. Copy of the original receipt must be accompanied with the return.

• Reimbursements will be made within a week of receiving the product by Accent Touch.

• Please contact us at contact@myaccenttouch.com before sending back the product. Shipping charges from Accent Touch to the customer, and return shipping charges from the customer to Accent Touch are not refundable.

Shipping

Availability may vary depending on the design. We work hard on shipping the order within 1 to 3 business days of the receipt of an order. We cannot ship to a P.O. Box.

International/ Alaska/ Hawaii delivery

Orders requiring shipping to Alaska, Hawaii and outside the U.S need a special delivery quote. For more information contact us at contact@myaccenttouch.com

Delivery 

Accent Touch will not be responsible for lost, stolen and damaged packages once the delivery service confirms that the package has been delivered to the shipping address.